Work Experience

Albert Einstein once said that "the only source of knowledge is experience". See what experiences I have gained so far.

03/2014 – today, Crealogix, Zurich, Switzerland
Project Manager / Account Manager E-Banking

Running complex digital banking programs from design, development, testing until the implementation with end to end responsibility for budget, cost management and financial planning

Working closely with stakeholders, third party suppliers and global development and testing teams ensuring delivery to agreed business plans within cost, quality and timescale objectives

Compiling, analyzing and presenting digital and mobile banking trends incorporating it into the clients digital banking strategy roadmap

Lead the planning, execution, and delivery of digital banking project taking end to end ownership of the required deliverables associated with the creation and deployment of new features and functions

Identifying new business opportunities in collaboration with internal and external stakeholders and performing risk analysis and risk mitigation planning

09/2007 – 08/2012, UBS Wealth Management, Zurich, Switzerland
Business analyst for UBS KeyLink and UBS Wealth Management Research

Managed the strategic subproject “OnePager” from a business analyst perspective and reported solely to the overall UBS WMR project manager
Identified and designed use cases for UBS KeyLink, defined requirements and managed several change requests and process improvement programs raised by business stakeholders
Initiated new ideas and concepts and facilitated the communication between stakeholders
Maintained business stakeholder relationships with contacts in UK, US, and Singapore
Acting as internal technology and process consultant for internal clients

06/2003 – 08/2007, Skandia Leben, Zurich, Switzerland
Business analyst, deputy team leader

Supported as deputy team leader my supervisor in all aspects of team management
Managed as business analyst and partially in parallel as project manager:
The project “MySkandia” to implement an extranet for Skandia’s financial intermediaries
The IT subproject “SLEDGE” to replace the central document management system
Analyzed business problems and change requests raised by business users and evaluated realizable options

03/2000 – 06/2003, Swissport Zurich AG, Zurich Airport, Switzerland
Ground representative

Part-time job during studies (approx. 40%)
Handling passengers at the check-in counter
Responsible at the gate for the correct and on-time departure of passenger airplanes
Assisted passengers in various languages within a hectic and international environment

08/1995 – 02/1998, Zurich Financial Services, Zurich, Switzerland
Software engineer

Sole responsibility for software components in various projects from analysis through to implementation
Maintained and developed software in a mainframe environment
Compiled statistics on customer demand

08/1992 – 07/1995, Zurich Financial Services, Zurich, Switzerland
Office administration apprenticeship