Work Experience

Albert Einstein once said that "the only source of knowledge is experience". See what experiences I have gained so far.

03/2014 – today, Crealogix, Zurich, Switzerland
Project Manager / Account Manager E-Banking

  • Running complex digital banking programs from design, development, testing until the implementation with end to end responsibility for budget, cost management and financial planning
  • Working closely with stakeholders, third party suppliers and global development and testing teams ensuring delivery to agreed business plans within cost, quality and timescale objectives
  • Compiling, analyzing and presenting digital and mobile banking trends incorporating it into the clients digital banking strategy roadmap
  • Lead the planning, execution, and delivery of digital banking project taking end to end ownership of the required deliverables associated with the creation and deployment of new features and functions
  • Identifying new business opportunities in collaboration with internal and external stakeholders and performing risk analysis and risk mitigation planning


09/2007 – 08/2012, UBS Wealth Management, Zurich, Switzerland
Business analyst for UBS KeyLink and UBS Wealth Management Research

  • Managed the strategic subproject “OnePager” from a business analyst perspective and reported solely to the overall UBS WMR project manager
  • Identified and designed use cases for UBS KeyLink, defined requirements and managed several change requests and process improvement programs raised by business stakeholders
  • Initiated new ideas and concepts and facilitated the communication between stakeholders
  • Maintained business stakeholder relationships with contacts in UK, US, and Singapore
  • Acting as internal technology and process consultant for internal clients


06/2003 – 08/2007, Skandia Leben, Zurich, Switzerland
Business analyst, deputy team leader

  • Supported as deputy team leader my supervisor in all aspects of team management
  • Managed as business analyst and partially in parallel as project manager:
  • The project “MySkandia” to implement an extranet for Skandia’s financial intermediaries
  • The IT subproject “SLEDGE” to replace the central document management system
  • Analyzed business problems and change requests raised by business users and evaluated realizable options


03/2000 – 06/2003, Swissport Zurich AG, Zurich Airport, Switzerland
Ground representative

  • Part-time job during studies (approx. 40%)
  • Handling passengers at the check-in counter
  • Responsible at the gate for the correct and on-time departure of passenger airplanes
  • Assisted passengers in various languages within a hectic and international environment


08/1995 – 02/1998, Zurich Financial Services, Zurich, Switzerland
Software engineer

  • Sole responsibility for software components in various projects from analysis through to implementation
  • Maintained and developed software in a mainframe environment
  • Compiled statistics on customer demand


08/1992 – 07/1995, Zurich Financial Services, Zurich, Switzerland
Office administration apprenticeship

  • Apprenticeship as office administrator with a major in Information Technology